Compliance & Safety0:37
Record a Medication Refusal
A resident declines a dose — chart it as Refused with a reason, in seconds.
Residents have the right to refuse, and a refusal is a documentation event, not a gap in the record. When a resident declines a scheduled dose, VentoFlo lets a caregiver chart it as Refused with the reason attached — so the MAR shows exactly what happened and why.
Step by step
- 1
Open the dose
On the checklist, tap the med’s row to open its actions.
- 2
Choose Refused
Pick “Refused” from the administration options.
- 3
Give a reason
A reason is required — document what the resident said, e.g. “Resident declined — felt nauseous.”
- 4
Confirm
Tap “Confirm Refused.”
- 5
Done
The dose is charted as Refused, with the reason on the MAR.
Why it matters
- A charted refusal with a reason turns a missing dose into a documented clinical event — the difference between a records gap and a defensible record.
- The reason travels with the entry, so patterns (a resident repeatedly refusing a med) are visible to the nurse and prescriber.
- Requiring a reason keeps refusal documentation consistent across every caregiver and shift.


